2025 Agenda

In 2025, Heathrow demonstrated how performance gains can be delivered at scale, even in one of the world’s most constrained and complex operating environments. Through closer system-wide collaboration and the deployment of advanced airspace capability, the airport delivered a stunning performance improvement that saw it crowned Europe’s most punctual hub.

This joint session from Heathrow and NATS examines how the introduction of Intelligent Approach Pairwise separation – described as the foundation of the airport’s punctuality improvement – has been a game changer in reducing arrival delay by 80%, minimising holding and maximising runway utilisation. Attendees will learn how Intelligent Approach supports more predictable operations, how it integrates with wider airport and airline processes, and the operational and cultural factors required to embed new technology safely and effectively.