Head Of Airspace Users Solution & Customer Management
Mark joined NATS in 2008. He has been involved in several complex solution initiatives. In his current role as Head of Customer Services, Airline and Airspace Directorate Mark and his team act as client relationship managers with the Industry, working proactively with New Airspace Users, Government Agencies & Renewable users to facilitate the delivery of data driven information solutions to overcome aviation issues. Mark is also working on a number of commercial UTM Projects and Airspace initiatives, including strategic solution delivery, collaborations and developing strong working relationships across the Urban Air Mobility and BVLOS sector to enable day 1 flights and deliver safe, scalable and sustainable services for the industry to grow.