Speaker Bio

Kathryn was appointed Chief Operations Officer in June 2023 and joined NATS in October. She is responsible for leading the day-to-day running of Swanwick, Prestwick and the airports where NATS provides the ATM service.
Kathryn joined NATS from Heathrow Airport, where since 2017 she had been Director of Operations, responsible for airside and airfield operations with day-to-day responsibility for the airport operations centre, resilience and emergency planning.
Her career started in financial services, working for AIG. She moved to aviation in 1997 and spent 13 years at Virgin Atlantic Airways focusing on risk, safety management and audit. In 2010, she joined BAA at Heathrow and moved quickly to her first operational role as Director of Terminal 3. She was then appointed to manage Customer Service, tasked with improving relationships with airlines. During her operational career she has delivered a number of major transformation programmes and overseen the integration of technology and asset programmes into the live airport operation.