2023 AGENDA

Evaluation of human performance is a critical aspect for assessing the overall performance of a socio-technical system. ICAO Doc 10151 provides guidelines on how to assess such human performance together with means of designing interactive systems which would enhance and guarantee this performance. Unfortunately, human performance is additionally impacted by faults which may affect the operator resulting in errors or failure. The session will revisit Doc 10151 and will identify additional means (including systematic account for human error, interaction mechanisms tolerant to human error …) which have demonstrated their efficiency for aircraft cockpits.